How do I return an item?

At Holmenkol your satisfaction is important to us. We hope you are pleased with your on-line purchase, if for some reason you need to return an item this must be done within 7 days of receiving it.

Any unused and unaltered item purchased from us, may be returned for a full refund (less any shipping charges) within 7 days of you receiving your order with original receipt or packing slip.

All returns MUST:
  • Be in their original condition
  • Include all original tags and product packaging
  • Include a copy of the original order email or packing slip
  • If you are exchanging an item please include details for the new item
  • If you are returning an item please describe why it is being returned
  • Ship all returns insured and prepaid to:

IF USING US POSTAL SERVICE
Holmenkol - Returns
PO Box 1622
Bethel, Me 04217
IF USING UPS
Holmenkol - Returns
288 Mayville Road
Bethel, ME 04217
COD returns will not be accepted. Refunds will be issued to the credit card the purchase was made on. We reserve the right to determine, at our sole discretion, the condition of returned merchandise. If we believe the item has been used, altered or is not suitable to return to the sales floor we reserve the right to refuse the return.

All Returns must have a Return Authorization. Please Call 603-728-9185 for an RA#. This RA# MUST appear on the shipping label. Any Package sent without an RA will be refused.